1. Definitions

1.1. Database – the content arranged according to terms and conditions set forth by Administrator which is available through Website and Software;

1.2. Administrator – person responsible for administration and development of Tourist Information System;

1.3. Personal Data – data enabling the identification of a natural person;

1.4. User – a natural or legal person who uses the Tourist Information System and Services;

1.5. Terms and Conditions of Use – these general terms and conditions established by Administrator which are available for User on Website http://www.visitestonia.com/en/additional-navigation/estonian-tourist-board/tourist-information-system-terms-of-use;

1.6.  Contract – an agreement between Administrator and User on the use of Tourist Information System and Services;

1.7. Content – data and materials in any form, including texts, translations, photos, links, videos, files, etc., which may be made available on Website;

1.8. Software – computer programme used to access Database; to collect, insert and save Content to Database; to carry out searches based on different parameters; to make Database available to Users and to carry out other operations necessary for the administration of Website and provision of Services;

1.9. Services – all services provided to Users by Tourist Information System through which Users may add Content, carry out searches in Database, receive automatic notices, etc.;

1.10. Tourist Information System – Websites, Software, Content and Database in their interaction;

1.11. Websites – the collection of web documents (including photos, php and html files, promotional brochures) available through visitestonia.com and puhkaeestis.ee and their subdomains.

2. Data on Administrator

2.1. Administrator is the Non-Profit Association Enterprise Estonia (non-profit associations and foundations registry code 90006006, registered office: Lasnamäe 2, 11412 Tallinn, webpage: www.eas.ee).

2.2. Questions, complaints, propositions, requests and applications shall be submitted to Administrator in one of the following ways:

2.2.1. By phone +372 627 9770;

2.2.2. By email at abi@puhkaeestis.ee or help@visitestonia.com. An email sent to one of these addresses shall be deemed to be received by Administrator when Administrator has sent a reply or a confirmation on receiving the email;

2.2.3. By mail at Lasnamäe 2, 11412 Tallinn. A letter sent to this address shall be deemed to be received pursuant to procedure provided in the General Part of the Civil Code Act.

3. Conclusion of Contract and Terms and Conditions thereof

3.1. In order to use Tourist Information System and Services, each User shall conclude a Contract with Administrator. If there are several persons who may use Tourist Information System or Services on behalf of User, the Contract concluded with User shall be extended to these persons. A Contract shall be deemed to be concluded, when:

3.1.1. on the request to create a user account on Website the box “I agree with the terms and conditions” is ticked and thereafter “Confirm”, “Register”, “Create account” or other button confirming the submission of request is clicked;

3.1.2. Administrator and User have bilaterally signed a document including Terms and Conditions of Contract.

3.1.3. If no user account is required to use Services, Tourist Information System or a part thereof, the Contract shall be deemed to be concluded by actually starting to use Services, Tourist Information System or a part thereof.

3.2. A precondition to the conclusion of Contract shall be the agreement with Terms and Conditions of Use. If there are several persons who may use Tourist Information System and Services on behalf of User, then each one of them shall separately agree to Terms and Conditions of Use. User agrees to Terms and Conditions of Use by sending a request to Administrator on creation of a user account on Website or by concluding a Contract with Administrator or by continuing to use Tourist Information System or Services after amendment of Terms and Conditions of Use.

3.3. Administrator may establish additional terms and conditions and price lists on each Service which shall be deemed to be an integral part of Terms and Conditions of Use. The additional terms and conditions and price lists shall be available to User on Website at http://www.visitestonia.com/en/additional-navigation/estonian-tourist-board/tourist-information-system-terms-of-use and/or on a page created for the respective Service on Website and/or in instructions of the Service and/or in a contract concluded separately with User.

3.4. User shall examine Terms and Conditions of Use thoroughly before conclusion of Contract and provide a confirmation on it, if requested by Administrator.

3.5. Terms and Conditions of Use have been prepared in Estonian. Administrator shall make translations of Terms and Conditions of Use available to User in other languages the purpose of which is to facilitate the understanding of Terms and Conditions. Should there occur any discrepancies between the Estonian versions and a translation, the Estonian version shall prevail.

3.6. User and Administrator may agree upon terms and conditions of Contract that differ from or supplement Terms and Conditions of Use.

4. Use of Tourist Information System and Services

4.1. Tourist Information System and Services have been established with the purpose of:

4.1.1. facilitating the increase in tourism export and domestic tourism;

4.1.2. ensuring well-organised, customer-oriented, high-quality, impartial and relevant tourist information which is available to all stakeholders.

4.2. Tourist Information System and Services may only be used to the extent and for the purposes for which the functionality of Tourist Information System is created and made available to Users. The use shall be in conformity with Contract, Terms and Conditions of Use, the good practice applicable for the Tourist Information System and legislation. That means, among other things, that User may not:

4.2.1. use Tourist Information System and Services for committing offences or agitation to commit offences.

4.2.2. sell, rent or issue a licence regarding Tourist Information System or a part of it for any sum, except if it belongs to User or if User has the respective intellectual property rights;

4.2.3. decompile or reverse engineer Software or otherwise try to derive the source code of Software, except in cases of free use provided by law;

4.2.4. use Tourist Information and Services to the extent in which it has refused to agree with the terms and conditions.

4.3. User shall obtain the consent of Administrator in a format which could be reproduced in writing, if User wishes to:

4.3.1. provide or broker Services to any third person with the purpose of earning profit or obtaining other business advantages;

4.3.2. use Tourist Information System or a part of it in another manner or for other purposes than the ones provided in Contract or Terms and Conditions of Use.

4.3.3. use Tourist Information System or any part of it by programmes which send automatic inquiries to Tourist Information System;

4.3.4. attach Tourist Information System or any part of it to systems of User or any third person;

4.3.5. use Tourist Information System or any part of it or Services in any other legal manner.

4.4. The use of Website shall only be allowed with general-purpose web browser like (but not limited to) Mozilla Firefox, Internet Explorer, Opera, Chrome, Safari, etc.

4.5. Tourist Information System and Services shall be intended for use through PC. Administrator shall not be liable for ensuring the functionality of Tourist Information System or Services in a mobile phone, handheld or tablet computers or viewers.

5. User Account

5.1. In order to use certain Services and parts of Tourist Information System, User shall create a user account on Website. For that purpose, User shall submit his or her information required by Administrator, express his or her agreement to Terms and Conditions of Use and send a request to Administrator to create a user account on Website by email or at a page on Website intended for that purpose.

5.2. Administrator may establish additional terms and conditions for creating a user account on Website;

5.3. A precondition for creating a user account on Website for a company is that the main activity of the company is tourism or provision of tourism-related services on the domestic or a foreign market. In case of any doubt, Administrator may request additional certification from a company on its main activity and the nature of its services, in order to assess whether it actually is related to tourism.

5.4. If there are several persons who may use Tourist Information System or Services on behalf of User, then a user account shall be created for each one of them personally. The right of representation of a person who submits a request on Website on behalf of a User is presumed and Administrator shall not be obligated to verify his or her right of representation. In case of any doubt, Administrator may request a person to submit additional information or materials to certify his or her right of representation, or address the User directly on behalf of whom the person requests for a user account for obtaining conformation. A single person may be related to or represent several Users simultaneously.

5.5. Each user account shall be connected to a certain email address. That means that a person cannot attach several user accounts to a single email address.

5.6. Depending on the role or needs of User or its representative, Administrator may open different Users, and their representatives, user accounts with different rights and obligations.

5.7. Upon creation of a user account, Administrator shall issue to User or its representative a user ID and a password by email. User and its representatives shall maintain their ID and password related to their user account a secret ensuring that it will not be disclosed to any third person.

5.8. Administrator has the right to send information on updates on Tourist Information System, campaigns, amendments of Terms and Conditions of Use, etc. on the email address indicated by User on his or her user account. By agreeing to Terms and Conditions of Use, User shall agree to receive such information on his or her email account.

5.9. User account shall be valid for an unspecified term or until deleted or Contract is terminated.

5.10. User has the right to request his or her user account to be deactivated by submitting the respective request to Administrator which shall also be deemed to be an application for termination of Contract. Upon deactivation of a user account, the information of User and the content added by him or her shall remain in the Tourist Information System and a User may attach them to his or her user account upon its activation later on.

5.11. User or its representative shall inform Administrator immediately:

5.11.1. of loss of his or her user ID or password or disclosure thereof to third persons;

5.11.2. if its representative (e.g. a member of Management Board, shareholder, employee, or other partner) who had a user account has left User or is no longer related to User’s data administration or has for another reason lost his or her right to operate in the Tourist Information System or use Services.

5.12. Administrator shall not be liable for:

5.12.1. offences committed through a user account or violation of Terms and Conditions of Use or consequences thereof, including damage caused to User as a result, regardless of whether the offence or violation was committed by a person authorised or unauthorised to use the user account of User;

5.12.2. loss of the user ID or password or disclosure of them to any unauthorised third person and consequences thereof, including damage caused to User as a result;

5.12.3. consequences, including damage, caused as a result of User’s failure to inform Administrator of the fact that a User’s representative no longer has the right to operate in the Tourist Information System or use Services on behalf of User.

6. Requirements on Content

6.1. If User adds Content in Tourist Information System, he or she shall ensure the conformity thereof with terms and conditions of Contract, Terms and Conditions of Use, the good practice applicable in Tourist Information System and legislation. Content shall be accurate, correct, complete and relevant.

6.2. User may not add in or direct into Tourist Information System:

6.2.1. Content unrelated to the purpose of facilitating the increase of tourism export and domestic tourism or is in conflict with that purpose;

6.2.2. pornographic Content or Content promoting violence or cruelty, containing obscenity or other Content in conflict with general moral standards and ethics principles;

6.2.3. misleading Content or Content disparaging a competitor or its goods or services or other Content in conflict with the prohibition of unfair competition.

6.2.4. Content for the use of intellectual property rights of which in Tourist Information System their owner (author, presenter, licensee, employer, database creator, phonogram manufacturer, producer, publisher, trademark owner, etc. or the legal successor thereof) has not provided his or her consent;

6.2.5. values the purpose of which is desecration of honour and good name of another person, his or her mortification, harassment or abuse. Actions with such purposes may be slander and name-calling, incitement to fights, irrelevant arguments or lynching, agitation to hostility and hatred, persecution and discrimination based on gender, race or ethnicity (including nationality), beliefs or religion and on proprietary and social status or other circumstances;

6.2.6. personal data without the consent of that person;

6.2.7. confidential information without the consent of the person in regard to which the obligation of confidentiality was obtained;

6.2.8. viruses or other computer programmes or files which damage or otherwise disturb the regular operation of Tourist Information System or which are saved in the computers of Administrator or Users and disturb or damage their regular operation.

6.3. Tourist Information System may be used for forwarding information, advertisements, promotional information, commercial notices and offers through Services intended for that purpose and in the format set forth, taking into account the rules and instructions established therefor by Administrator or its representatives.

6.4. Administrator shall not be liable for:

6.4.1. Content added by User or published in Tourist Information System;

6.4.2. existence of rights of representation or licences necessary for provision of goods and services or forwarding information, advertisements, promotional information, commercial notices and offers on them, except for verification of the necessary registration of accommodation establishments in the register of economic activities.

7. Administration of Content

7.1. Administrator considers User to be the publisher of Content.

7.2. Administrator has the right to control Content added in Tourist Information System by User and User’s actions in Tourist Information System.

7.3. Administrator shall not be obliged to monitor the actions of Users or Content added to or through Tourist Information System or saved or preserved in the cache memory. Administrator shall not be obliged to look for facts or circumstances indicating to illegal activities. However, Administrator shall, upon request of competent authorities, provide them information which enables to identify Users who have concluded a Contract with Administrator.

7.4. If a respective complaint is submitted to Administrator or if it becomes obvious that Content sent to Administrator or added in Tourist Information System by User is in conflict with Contract, Terms and Conditions of Use, good practice applicable in Tourist Information System or legislation, then Administrator has the right:

7.4.1. to refuse to add Content that fails to meet the requirements into Tourist Information System or publish it on Website;

7.4.2. to adjust or delete Content or a part of it that fails to meet the requirements to the extent necessary in terms of bringing Content into conformity with Contract, Terms and Conditions of Use, good practices applicable in Tourist Information System or legislation, unless it would alter Content considerably or make it impossible to understand;

7.4.3. to inform User of inconformity of Content;

7.4.4. to request User to bring Content that fails to meet the requirements into conformity with Contract, Terms and Conditions of Use, good practices applicable in Tourist Information System or legislation;

7.4.5. to remove Content that fails to meet the requirements from Website, prevent access to it or delete it.

7.5. Administrator may re-add Content removed from Website as a result of a complaint or restore access to it, if convincing evidence is presented to Administrator regarding the conformity of Content with Contract, Terms and Conditions of Use, good practices applicable in Tourist Information System or legislation (e.g. the authors consent to use the photo on Website, etc.)

8. Intellectual Property Rights

8.1. Tourist Information System or any part thereof may be protected by intellectual property rights that belong to Administrator, its licensor, Users or any third person.

8.2. Administrator shall provide User, including User who is a legal person within their everyday economic activities, a free-of-charge non-exclusive licence for the use of Tourist Information System for the purposes of obtaining and forwarding information in the whole world, to the extent in which the respective intellectual property rights belong or have been licensed to Administrator and until their expiry, to be used in one or several of the following manners of regular use:

8.2.1. to browse pages of Website and examine Content available on Website;

8.2.2. to make inquiries in Database through the special technical solution provided for that purpose;

8.2.3. to add Content to Website through the special technical solution provided for that purpose;

8.2.4. to download, save onto one’s computer and print Content available on Website through the special technical solution provided for that purpose;

8.2.5. to forward Content available on Website outside of Website to any third person through the special technical solution provided for that purpose;

8.3. The manner of use of intellectual property rights of Tourist Information System has been restricted to cases expressly indicated in Terms and Conditions of Use. In other cases, the consent of the person who owns the respective rights shall be obtained in order to use the intellectual property rights concerning Tourist Information System.

8.4. User shall obtain the consent of Administrator in a format which can be reproduced in writing, if User wishes:

8.4.1. to issue sub-licences for the use of Tourist Information System, except for allowing Tourist Information System to be used on behalf of User;

8.4.2. to process Tourist Information System or any part thereof or to create new object on the basis thereof, except for using public information legally available through Tourist Information System.

8.4.3. to reproduce (copy), distribute, forward, translate, make available to public, connect to other databases of Tourist Information System or any part thereof or to use it in another manner outside of the limits of regular use, except if the owner of the intellectual property of the respective part has provided his or her consent.

8.5. If User adds Content to Tourist Information System, User shall ensure that he or she has the respective intellectual property rights to Content, or that he or she has the consent of the owner of the respective intellectual property rights, so that Content could be added to Tourist Information System legally and used in Tourist Information System in conformity with Terms and Conditions of Use.

8.6. If any owner of intellectual property of Content belongs to any organisation of collective representation that joins authors or presenters or has concluded a representation agreement with the respective agency or another representation organisation that has any intellectual property rights regarding Content or which has the right to represent these persons regarding the exercising of their intellectual property rights concerning Content, then User shall ensure that he or she has concluded the necessary agreements with the organisations so that the respective Content and the related intellectual property rights could be used in Tourist Information System in conformity with Terms and Conditions of Use. Otherwise Administrator has the right to conclude the necessary agreements directly with the relevant organisation itself or unilaterally terminate Contract immediately by submitting the respective request to User.

8.7. By concluding a Contract, User shall provide Administrator with a world-wide non-exclusive license to use Content added by User and intellectual property rights related to Content and issue sub-licenses on the same terms and conditions as the licence issued to Administrator, but without restrictions to third persons or technologies used, the increase of tourism export and development of domestic tourism, including for carrying out research projects, receiving business advantages, until the expiry of the respective intellectual property rights. The licence shall also include the use on any new platforms, in new technologies or in other forms of provision of Service which Administrator may connect with Tourist Information System in the future (e.g. touch sensitive kiosks, web solutions for mobile phones and tablet computers, mobile applications, etc.). The licence provides Administrator with the respective rights towards Content added by User:

8.7.1. to reproduce (copy) – to make temporary or permanent copies of Content or a part thereof directly or indirectly in any form and in any manner, including for the purpose of maintaining in Tourist Information System;

8.7.2. to distribute – to transfer copies of Content or to grant use of Content to the public or any third person, including to share copies of Content with other web pages, portals and information services, considering that the third persons have agreed with Terms and Conditions of Use;

8.7.3. to translate – to prepare, publish and supplement translations of Content into other languages;

8.7.3. to process – to adjust, edit, supplement, amend, add other objects (illustrations, comments, explanations, new parts, etc.) to Content and to create new objects by development of Content (including collections of Content, derivative works, databases, collective works, joint works, etc.). Processing shall be deemed to be, among other things, adjustment of photo sizes and other parameters, file name, increase of photo quality, adding of a water mark, correction of spelling mistakes and factual data, etc.;

8.7.5. to organise and form collections – to analyse and organise content, add to Database and to prepare and issue collections of Content;

8.7.6. to display – to show Content to public directly or through a movie, slide, television or any other technical means or process;

8.7.7. to broadcast – to broadcast Content through radio, television or satellite and rebroadcast through a cable network so that people are able to use Content in a place and at a time personally chosen by them;

8.7.8. to make available to public (to transmit on the internet) – to make content available to the public in a manner which ables people to use Content in a place and at a time personally chosen by them;

8.8. If User has, upon adding Content, determined the name of the author of Content, the name of Content and/or the source of Content, Administrator shall show them with Content. Administrator shall not be liable for the accuracy, correctness, completeness or relevance of the name of the author of Content, the name of Content and/or the source of Content.

8.9. User agrees and confirms that upon conclusion of Contract and upon each agreement to Terms and Conditions of Use that:

8.9.1. he or she is aware of intellectual property rights of Administrator and that he or she shall not violate the intellectual property rights of Administrator or allow other persons related to him or her violate the respective rights of Administrator;

8.9.2. he or she owns the intellectual property rights of Content added in Tourist Information System or there is another legal basis for adding that Content in Tourist Information System;

8.9.3. he or she uses Content added by other Users or in Tourist Information System in conformity with Terms and Conditions of Use and legislation;

8.10. Administrator shall not be liable for harmful consequences, including damage, caused to Users or any third person by the exercising of intellectual property rights concerning Content added in Tourist Information System, if Administrator has done everything that could be reasonably expected in order to prevent or reduce such consequences. All disputes shall be resolved and costs shall be incurred by User.

9. Transactions between Users

9.1. Administrator shall not participate personally (as an agent, a broker, commission agent, etc.) in actual sales or other transactions concluded between Users as a result of the information, advertisements, promotional information, commercial communication and offers published on Website, unless there is an exception in Terms and Conditions of Use.

9.2. Users shall conclude transactions without any interference by Administrator and shall be fully liable for the performance of transactions concluded by them, unless there is an exception in Terms and Conditions of Use.

9.3. If User is represented by another person at the conclusion of a transaction, User shall ensure that that person be clearly identifiable as the representative of User to third persons and that his or her representative has the necessary authorisations to conclude the transaction.

9.4. Administrator shall not be liable for:

9.4.1. contractual negotiations, conclusion of Contracts and performance thereof between Users, including (but not limited to) payments, deliveries, provision of services, conformity with terms and conditions of contract, warranties and other terms and conditions of a contract concluded between Users;

9.4.2. disputes that have arisen between Users;

9.4.3. changes made by User in information, advertisement, promotional information, commercial communication or offers added in Tourist Information System.

10. Protection of Personal Data

10.1. Administrator shall be liable for processing personal data of User. Administrator may collect personal data of User or natural persons who use Tourist Information System on behalf of him of her. Administrator shall collect personal data in a format which can be reproduced in writing or in writing upon conclusion of Contract with User, provision of Services or upon use of Website in another manner pursuant to Terms and Conditions of Use. Upon provision of all Services, Administrator shall save the IP address of the computer of User or a natural person using Tourist Information System on User’s behalf.

10.2. By conclusion of Contract, User or a natural person who uses Tourist Information System on User’s behalf shall give Administrator his or her consent to process his or her personal data on terms and to the extent provided in Terms and Conditions of Use. User or a natural person using Tourist Information System on User’s behalf has the right to revoke that consent at any time, request termination of processing, deletion or closing of his or personal data and closing of his or her user account. If without these data it is no longer possible to provide Services to User, it shall be considered that by the submission of the request to terminate the processing, delete or close his or personal data, he or she has also submitted a unilateral request to terminate Contract, and Administrator has the right to terminate the provision of the respective Services to User. The aforementioned consent on processing of personal data cannot be revoked retrospectively.

10.3. Administrator shall maintain information on interaction and operations concerning User or a natural person using Tourist Information System on User’s behalf electronically in Tourist Information System but may, if necessary, extract data in other forms.

10.4. The aforementioned personal data shall be used by Administrator for:

10.4.1. performance of Contract concluded with User;

10.4.2. provision of Services and better organisation thereof;

10.4.3. segmentation of Users and personification of Services;

10.4.4. increasing of Tourist Information System safety;

10.4.5. introduction and provision of services and goods of Administrator’s cooperation partners;

10.4.6. analysis of User needs and updating of Tourist Information System based on analyses so that it be in conformity with the expectations and behaviour of Users;

10.4.7. performance of obligations arising from legislation (e.g. forwarding of information to investigative bodies, etc.);

10.4.8. protection of its rights (e.g. forwarding of information to a lawyer representing Administrator, etc.);

10.5. Administrator shall not forward the personal data of User or a natural person who uses Tourist Information System on User’s behalf to any third person, except if otherwise provided in the Terms and Conditions of Use. For example, Administrator shall forward the User’s information:

10.5.1. on Website to the public, if User has provided this data through his or her user account as his or her contact information and allowed it to be published;

10.5.2. to regional representatives, counsellors and cooperation partners for administration of Tourist Information System or any part thereof;

10.5.3. in previously anonymised form for carrying out market research, analysis of possibilities of increase of tourism export and development of domestic tourism and for promotion of Tourist Information System (directly and through communication channels).

10.6. Administrator shall not use the contact information received on User or a natural person using Tourist Information System on User’s behalf for forwarding information not related to the use of Tourist Information System. Also, Administrator shall not add this information, without the consent of User or a natural person using Tourist Information System on User’s behalf, to any mailing lists not related to Tourist Information System.

10.7. User or a natural person using Tourist Information System on User’s behalf may decline from receiving information, advertisements, promotional information, commercial communication and offers sent by Administrator, sending the respective request to Administrator.

10.8. User or a natural person using Tourist Information System on User’s behalf has the right to view information Administrator has on him or her and request the information be corrected, if necessary.

10.9. Personal data shall be processed in conformity with the Personal Data Protection Act.

11. Quality and Availability of Tourist Information System and Services

11.1. Tourist Information System and Services are provided on an “as is” basis.

11.2. Administrator shall constantly update the mechanisms Tourist Information System is based on, in order to improve the quality of Services and shall add new functionalities to Tourist Information System.

11.3. User agrees and confirms at conclusion of Contract and at each agreement to Terms and Conditions of Use that:

11.3.1. the format and nature of Services and Tourist Information System may change from time to time without being notified thereof in advance;

11.3.2. Administrator may discontinue (permanently or temporarily) the provision of Services or any part thereof for carrying out maintenance works and/or developments, by notifying User thereof on Website through the user account at least three working days in advance;

11.3.3. some of Services and functionality of Tourist Information System may be disappear after a certain time;

11.3.4. Administrator may apply, in addition to Website, other platforms and technologies and connect them to Tourist Information System (e.g. touch sensitive kiosks, web solutions for mobile phones and tablet computers, mobile applications, etc.);

11.3.5. Administrator has the right to terminate the provision of Services and administration and development of Tourist Information System in conformity with legislation.

11.4. Administrator shall not be liable for:

11.4.1. temporary discontinuing of Services or any part thereof, if it takes place in the framework of maintenance works and/or developments of which User was notified beforehand;

11.4.2. failure to access Tourist Information System or Services due to User’s mobile telecommunications operator, provider of internet services or other electronic communications undertakings;

11.4.3. failures or damage caused to User’s hardware, equipment or software contained therein, settings that are incompatible for the use of Services or any consequences, including damage, caused to User as a result.

12. Legal Remedies of Administrator

12.1. If User violates Terms and Conditions of Use, good practices applicable in Tourist Information System, rules established by Administrator or its representatives or additional instructions provided by them or legislation, then Administrator has the right, depending on the severity of the violation, temporarily to:

12.1.1. restrict the User’s rights to use Tourist Information System or Services;

12.1.2. block the User’s account on Website;

12.1.3. prevent User’s or a natural person’s who uses Tourist Information System on User’s behalf access from the IP address of his or her computer to Tourist Information System or any part thereof;

12.1.4. provide a reasonable additional period for elimination of a violation, and upon failure to do so, terminate Contract.

12.2. If User repeatedly or otherwise fundamentally violates Terms and Conditions of Use, then Administrator has the right to:

1.2.2.1. prohibit User from using a certain Service;

1.2.2.2. delete User’s account on Website;

12.2.3. prevent User’s or a natural person’s who uses Tourist Information System on User’s behalf from the IP address of his or her computer to Tourist Information System or any part thereof;

12.2.4. terminate Contract without notifying User in advance.

12.3. Among other things, Administrator has the right to prevent User or a natural person who uses Tourist Information System on User’s behalf access to Tourist Information System or any part thereof if that person uses Tourism Information System, without the consent of Administrator, in another manner or for another purpose than provided in Terms and Conditions of Use.

12.4. Administrator may also implement other legal remedies provided in Contract, Terms and Conditions of Use or legislation.

12.5. If Administrator implements legal remedies, User may, as a result, lose his or her access to Services, Content, the information on his or her user account or any other part of Tourist Information System.

13. General Limits of Administrator’s Liability

13.1. Administrator shall not be liable for:

13.1.1. an offence, or its consequences, committed or being committed in Tourist Information System or by the means thereof which it is not aware of or in regard to which it has actively implemented measures to stop the offence or to eliminate the consequences. If Administrator becomes aware of an offence committed or being committed in Tourist Information System or by the means thereof, it shall do everything that can reasonably be expected to stop the offence and eliminate the consequences;

13.1.2. damage caused to User or any third person as a result of Administrator using legal remedies (e.g. eliminating Content in conflict with legislation from Tourist Information System or preventing access thereto, restricting the rights of User or preventing his or access to his or her user account or Tourist Information System), if it was necessary due to a complaint submitted to Administrator on an offence or due to an Administrator’s suspicion of an offence being committed, or directly because Content or the behaviour of User is in conflict with Terms and Conditions of Use, good practice applicable in Tourist Information System or legislation. In this case, Administrator shall not be liable for damage even if the complaint was unjustified or if it becomes obvious later that it was not an offence;

13.1.3. failure of Services, Tourist Information System or any part thereof or other violations caused due to force majeure. Force majeure shall be deemed to be any unforeseeable event independent of Administrator or User over which they have no control, including fire, explosion, natural disasters, hits by lightning, war, decisions of state bodies and authorities, failure of internet connection, technical interruptions in payment services (bank link, credit card payment, etc.), cyber attacks, etc.;

13.1.4. other cases indicated in Contract, Terms and Conditions of Use or legislation.

14. Final Provisions

14.1. The legal relations between User and Administrator arising from the use of Tourist Information System and Services shall be guided by laws and regulations of the Republic of Estonia.

14.2. If any section of Terms and Conditions of Use proves to be void due to a conflict with legislation, it shall not affect the validity of other sections.

14.3. If a dispute between User and Administrator cannot be resolved by negotiations, it shall be resolved pursuant to procedure provided by laws and regulations of the Republic of Estonia, and in case of a User who is a legal person, in the Harju County Court.

14.4. User has the right to terminate Contract at any time. A User who is a natural person has the right, as a consumer, to withdraw from Contract within 14 days as of conclusion of Contract.

14.5. Administrator has the right, pursuant to the developments in Services and Tourist Information System, to amend Terms and Conditions of Use. Administrator may amend Terms and Conditions of Use, if:

14.5.1. it is mandatory due to an amendment of legislation or a change in the interpretation thereof;

14.5.2. upon introducing of a new Service or termination of provision of a Service;

14.5.3. constant complaints from Users;

14.5.4. a court judgment or an administrative act has entered into force which obligates Administrator to amend Terms and Conditions of Use;

14.5.5. a need for improvement of personal data protection;

14.5.6. changes in Administrator’s organisation of work, competence or authorities;

14.5.7. technological developments that enable to improve the quality and safety of administration of Tourist Information System or Services.

14.6. Administrator shall inform Users of an amendment of Terms and Conditions of Use through Website at least two weeks before entry into force of the amendment. Administrator may notify each User separately by email of amendments in Terms and Conditions of Use but shall not be liable for delivery of the email, if the email address provided by User is not working, or if there are other interruptions at receiving email arising from User.