The increase in the number of passengers and average seat occupancy are signs that the passengers have become accustomed to the new travel arrangements and restrictions and are returning to flying. In August, the average seat occupancy was already 72%, which is a very good result and for charter flights, the figure is even higher. Today we can see that airlines are approaching the winter season flight schedules more boldly than last year, bringing new routes to the market and increasing also the frequencies on existing routes. In September, there are direct scheduled services to 27 international and 2 domestic destinations.
During the winter schedule the current year-round routes will continue operating with good connectivity to the main European hubs for onward travel as well as a range of city break and leisure destinations.
Although the details of the winter schedules are being finalised, there are several new routes already announced for the coming season. Flights to Naples will start in the second half of September, followed by routes including Billund, Liverpool, Barcelona, Düsseldorf Weeze, Edinburgh, Malta, Rome Ciampino, Paris Beauvais and Salzburg, all starting from the winter schedule.
Despite the complicated and challenging times, Tallinn Airport´s continues to provide high level services and safe passenger experience for all travellers. In August, we received the Q2 results of the Airports Council International (ACI) Airport Service Quality (ASQ) passenger survey, according to which we are in the fourth place at the European level with the Q2 score of 4.58 in terms of overall satisfaction. Total of 87 airports in the European region took part in the survey. According to the results more than 86% of the passengers were satisfied with the safety measures implemented at Tallinn Airport.